1. Brand Name:
Dash Living Japan
2. Legal Name:
IN THE HOOD株式会社
3. Address:
Dash Living Japan
10F, 1 Chome-1-1 Nishishinbashi
Hibiya Fort Tower
Tokyo Minato City Japan 105-0003
4. Phone Number:
Hours: 10:00 – 18:00 (excluding weekends and holidays)
5. Email Address:
6. Head of Operations:
Joel Yu
7. Additional Fees:
Cleaning fees or utility charges, if applicable, will be disclosed during the booking process.
8. Exchanges & Returns Policy:
「Returns and exchanges requested by customers」
- Before service commencement: Customers can cancel their reservation through their online account.
- After service commencement: Refunds will not be provided unless specified in the terms of the rental agreement.
「Returns and exchanges for defective goods and services」
- For defective goods or services, contact customer support. Refunds or service corrections will be handled promptly at our cost.
9. Delivery Time for Service:
Upon successful application and payment, the property will be made available for move-in as per the agreed-upon start date.
10. Accepted Payment Methods:
- Credit Card
- Bank Transfer
11. Payment Period:
- Credit card payments are processed immediately.
- Bank transfers must be sent within 3 business days of booking confirmation.
12. Price:
All rental prices, including consumption tax, will be displayed clearly on our website and during the booking process.
This page is accessible via the footer on our website and linked in all relevant payment and booking sections.
If you have any questions, please contact us at: support.jp@dash.co or +81 5017 459 707
Thank you for choosing Dash Living Japan.
